Privacy policy

 

At CutPutt, we are committed to protecting the privacy and security of our customers and their families. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from cutputt.com.

 

INFORMATION WE COLLECT

To provide you with a premium shopping experience, we collect the following types of information:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
  • Transaction Details: Records of the products you have purchased, sizes, and styling preferences for children’s apparel.
  • Device & Technical Data: IP address, browser type, time zone, and information about how you interact with our Site (collected via Cookies and similar technologies).
  • Payment Information: Payment data is processed securely via our third-party payment processors (e.g., Shopify Payments, PayPal). We do not store your full credit card details on our servers.

 

HOW WE USE YOUR INFORMATION

We use your information to fulfill our commitment to you, including:

  • Order Fulfillment: Processing payments, arranging global shipping, and providing order confirmations and invoices.
  • Customer Support: Responding to your inquiries and managing returns or exchanges.
  • Brand Updates: Providing you with updates on new collections, West Coast-inspired style guides, and exclusive events (only with your explicit consent).
  • Security: Screening orders for potential risk or fraud to ensure a safe shopping environment.

 

CHILDREN’S PRIVACY

Our products are designed for children aged 4-14; however, our Site is intended for use by parents and legal guardians.

  • We do not knowingly collect personal information directly from children under the age of 18.
  • If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we may delete it from our records.

 

SHARING YOUR INFORMATION

We do not sell your personal information. We share your data only with trusted service providers to help us operate our business:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
  • Logistics Partners: To ensure your orders are delivered to your doorstep efficiently.
  • Analytics: We use tools like Google Analytics to help us understand how our customers interact with the Site.

 

YOUR RIGHTS AND CHOICES

Depending on where you live (such as California or the EEA), you may have the following rights:

  • Right to Access: To request a copy of the personal information we hold about you.
  • Right to Deletion: To request that we erase your personal data.
  • Right to Opt-Out: To unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

 

CALIFORNIA RESIDENT NOTICE (CCPA/CPRA)

If you are a California resident, you have specific rights regarding your personal information, including the right to request disclosure of the categories of data collected and the right to request the deletion of such data. We do not "sell" or "share" personal information for cross-context behavioral advertising without your consent.

 

DATA SECURITY

We employ industry-standard security measures, including SSL encryption, to protect your data during transmission. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

 

CONTACT US

For more information about our privacy practices, or if you have questions or complaints, please contact us at customercare@cutputt.com.